Technical FAQs 4

Is reverse engineering allowed in Sungrow sg25cx-sa?

• It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW. Validity This manual is valid for the following inverter types: • SG25CX-SA They will be referred to as “inverter” hereinafter unless otherwise specified.

How do I fix a Sungrow inverter fault?

Contact Sungrow Customer Service if the preceding causes are ruled out and the fault persists. Generally, the inverter will be reconnected to the grid after the grid returns to normal. Page 86 Underfrequency 2. Check whether the protection parameters are appropriately set via the App or the LCD. 3.

What if a Sungrow inverter is not working?

1. Wait a moment for inverter recovery. 2. If the fault occurs repeatedly, contact Sungrow Service Dept. 012 Leakage current over- current. The leakage current exceeds inverter allowable upper limit. 1. Check the PV strings for ground fault. 2. If the fault occurs repeatedly, contact Sungrow Service Dept. 014 10-minute grid over- voltage.

How to identify a Sungrow inverter?

3.2 Identifying the Inverter The nameplate can be found on both the inverter and the packing case. It provides information on the model of inverter, important specifications, marks of certification institutions, and serial number which are available and identified by SUNGROW.

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